Customer Success
Build the mid-market CS playbook at a growing HR-tech SaaS — own NRR for a $2M book and a team of three CSMs.
Apply for this roleA fast-growing HR-tech SaaS with 900+ customers is hiring its first Customer Success Lead for the mid-market segment — a $2M ARR book and three CSMs to lead.
You will own net revenue retention, build the playbook for onboarding-to-renewal, and be the voice of the customer in product planning.
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