Following a strategic pivot, an NBFC needed to replace three of its five CXOs — quietly, quickly, and without spooking regulators or investors.
A strategy pivot from unsecured to secured lending meant the client's CRO, CTO and Head of Collections no longer fit the road ahead. Any public search would have alarmed investors, regulators and the very leaders still in seat.
Each role demanded rare combinations — a CRO with secured-book depth and RBI relationships; a CTO who had rebuilt legacy loan-management systems; a collections head with field-force transformation experience.
Our executive search practice ran all three mandates in parallel under strict confidentiality — the client's name was revealed only after signed NDAs at the second conversation.
We mapped 140+ leaders across lending institutions, approached 43, and ran deep evaluation: psychometric profiling, case-based panels with the board, and 360-degree referencing through back channels.
Offers were sequenced so all three leaders could be announced together as a planned leadership evolution — controlling the narrative completely.